Full-Time, Exempt
New York, NY

Mission

Genesys Works is a nonprofit organization that trains and employs high school seniors to perform professional services for major corporations. Our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships.

Purpose of Position

Lead, motivate, supervise and mentor youth in a manner that helps transform high school students into workforce ready young professionals.  The Program Coordinator is responsible for implementing the Genesys Works’ core model with students and managing supporting relationships.

Key Responsibilities

  • Work one-on-one with students to develop trusting relationships through mentoring and coaching throughout the program, facilitating long-term individual and program success;
  • Develop and manage relationships with corporate partner supervisors to ensure partner and student issues in the workplace are addressed quickly and effectively, and to facilitate long-term individual and program success which includes
    • Supporting our Corporate Partner team in maintaining relationships with companies over time and leveraging said relationship for internship position renewal and growth
  • Actively and regularly monitor student intern performance in the workplace and deliver student feedback based on overall performance;
  • Develop and manage healthy, long-term relationships with school partners in order to
    • Recruit, interview, and select students through visits to partner schools and presentation
    • Support academic success;
  • Teach professional skills curriculum to students during an intensive six to eight-week summer training program;
  • Monitor summer training performance and provide input on internship readiness;
  • Maintain metrics and student benchmarks throughout the program to measure and assure student success in training, in the workplace, and in developing a path to college and career success;
  • Lead regular team meetings of Genesys Works’ students during the school year to assist them in choosing a career path, applying to colleges, and securing financial aid;
  • Opportunities to assist with initiatives in areas including, but not limited to, communications, fundraising, partner recruitment, curriculum development, student recruitment, and alumni programming.

Breakdown of Responsibilities

Managing of Relationships (~55%) Measurement and Systems (~15%)
·     Students

·     Corporate Partners

·     School Partners

·    Student Measurement and Tracking
Training (~20%) Other (~10%)
·     Leading and facilitating Genesys Works curriculum ·    Cross-functional initiatives

Qualifications

  • Deep belief in organizational mission;
  • Mature demeanor with at least 3+ years’ professional work experience in business, education, or workforce development required. Strong preference for candidates that have demonstrated experience working with youth in underserved communities;
  • Strong presence and leadership in instructional or group setting;
  • Ability to manage a cohort of up to 30 students;
  • Ability to work independently as well as effectively on teams;
  • Strong sense of accountability for both student achievement and development;
  • Ability to problem-solve and manage complex student situations;
  • Ability to relate to and work with diverse populations in a variety of settings
  • Ability to effectively maintain composure under high-stress situations
  • Technically proficient with computers and databases;
  • Ability to work a flexible schedule, including some evenings and occasional weekends;
  • Must pass a criminal background check;
  • Four-year college degree required, all majors considered

Some sites require access to a vehicle based on geographical requirements

Core Competencies

Action-Oriented Enjoys working hard; is action-oriented and full of energy for the things s/he sees as challenging; not fearful of acting; seizes more opportunities than others.
Dealing w/Ambiguity Effectively copes with change; can comfortably shift gears; decides and acts without having the total picture; handles risk and uncertainty with ease.
Caring about direct reports Interested in the work and non-work lives of direct reports; asks about their plans, problems, and desires; knows about their concerns and questions; is available for listening to personal problems; monitors workloads and appreciates extra effort.
Composure Remains cool and calm under pressure; does not become easily defensive or irritated when times are tough; is considered professionally mature; can be counted on to hold things together during tough times; appropriately manages stress; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Managing Diversity Manages different kinds and classes of people equitably; deals effectively with all races, nationalities, disabilities, religions, ages, and genders; supports equal and fair treatment and opportunity for all.
Time Management Uses his/her time effectively and efficiently; values time of self and others; concentrates his/her efforts on the most important priorities; gets more done in less time than others; can attend to a broad range of activities.
Interpersonal Savvy Relates well to all kinds of people up, down, and sideways, both internal and external to the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably.
Motivating Others Creates a climate in which people want to do their best; seeks to get the best from others; makes each individual feel his/her work is important; is someone people like working for and with.
Perseverance Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the fact of resistance or setbacks.
Presentation Skills Effectively presents information in a variety of settings (1:1, small and large groups with peers, direct reports, or bosses); commands attention and can manage group processes during the presentation.
Problem-Solving Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at analysis; looks beyond the obvious and doesn’t stop at the first answer.

Physical Requirements

Including, but not limited to standing and sitting for long periods of time; speaking loudly and clearly; seeing and hearing things both near and far away; and reaching, stooping, kneeling, and fine-finger and hand manipulation in use of a computer, chalkboard, dry erase board, or projector. Employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading. Employee may be required to walk for long distances at partner schools, corporations, or other relevant sites. Most work environments are climate-controlled, open space floor plans. Requests for reasonable accommodations should be sent to National Human Resources.

EEO Statement

Genesys Works is an equal opportunity employer that celebrates diversity and is committed to creating an equitable and inclusive environment for all employees. Employment decisions at Genesys Works are based on organizational needs, job requirements, and individual qualifications without regard to age, race, ethnicity, national origin, religion, marital status, sex, gender identity, sexual orientation, veteran or disability status, or any other status protected under federal, state, or local laws, except where a bona fide occupational qualification exists. Genesys Works will not tolerate discrimination or harassment of any kind based on any these characteristics. We believe that diversity, equity, and inclusion among our staff and corporate partners are essential to successfully executing our organizational mission. As such, we seek to recruit, support, develop, and retain high caliber talent from a diverse candidate pool that both complements and reflects the students we proudly serve.

In our quest to be a nonprofit employer of choice, we offer:

  • Competitive compensation
  • Medical, dental, and vision insurance
  • Company-paid life and disability insurance
  • Generous time off to include vacation, wellness, and (10) company paid holidays
  • 403(b) retirement savings plan with company match
  • Flexible work arrangements
  • Fun company-sponsored events, and celebrations to honor our students and staff

How to Apply

For immediate consideration, please email resume and cover letter detailing your interest in Genesys Works and how your background aligns with the job requirements to info.nyc@genesysworks.org.“First Name Last Name applying for Program Coordinator position” in the email subject line.

Genesys Works is an Equal Opportunity Employer

Compensation

Salary will be competitive and commensurate with experience and qualifications. Comprehensive benefits package including health coverage, 403(b) retirement plan, and transportation allowance.